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29 Apr

What is Robotics and how does it work?

Meanwhile, the topic of automation and digitalization in companies is driven by all media, whether print or online media. However, often only the keywords are used, definitions can only be found in context and rarely explicit. So here is an attempt to define how the team around WorkAnizer approaches the topic and what to expect.

The topic of automation only makes sense for digital processes. In other words, the moment a document, a piece of paper or simply a paper form is used, automation is only possible via detours. However, a detour for automation is already a contradiction with the goal of improving the efficiency and effectiveness of processes. In order to provide the appropriate support in your workflows, these analog parts must first be digitized. For example, with online forms and corresponding release processes if signatures are required.

But what does robotics stand for?

For the automation of processes we use robotics, or robotic process automation (RPA). Behind this buzzword there is nothing more than a software that emulates user input and operations of other software. Thus software operates software, if you want to put it that way. There is a wide variety of providers as the following list shows, whereby the tools generally offer very similar functionalities, but differ in terms of integration and the way they are programmed. For example, there is a wide range from line-based programming, as known from other programming languages, to working with simple prefabricated building blocks, or even a process-like drag & drop representation.

Hersteller

Another Monday
AntWorks ANTstein
Arago’s Hiro
Argos Labs
Atos Syntel SyntBots
Automai RPA
Automation Anywhere
AutomationEdge
be informed
Blueprism
Celaton inSTREAM
Cicero Automation
ClearSoftware ClearProcess
CloudStorm
Contextor
Cortex Intelligent Automation
Datamatics RPA
EnableSoft Foxtrot

Epiance Epigenie RPA
Exilant Fusion
G1ant
GIBots
GridOne AutomateOne
Help Systems Automate
Ikarus
Infosys EdgeVerve Systems Assistedge
IntelliBot
Jacada
Jidoka
Kofax Kapow
Kryon Systems Leo
NICE Systems RPA
Nissho Electronics Bizrobo! Basic
Nividous RPA
NTT-AT WinActor
Olive AI

OnviSource ia.Enterprise
OpenConnect AutoiQ
Option3 JiffyRPA
Pega Robotic Automation
Perpetuuiti
Redwood Software
Rimilia
Softomotive ProcessRobot
Softomotive WinAutomation
Symphony Ventures
TagUI – AI Singapore
Thoughtonomy
UiPath
Verint
VisualCron
WINWAI
WorkFusion

What are the requirements for robotics?

No matter what software you use, it basically depends on a rule-based process, just like all tools. No tool can replace intuition or knowledge or the estimation of people. However, it can take over the monotonous tasks at the computer, which I like to call assembly line work at the computer. This includes classics like “copy & paste”, the creation of reports from various data sources (for example from the ERP system, a reporting database and Excel) or the maintenance of master data. All activities that have to be done, and let´s be honest, nobody really wants to do. The important thing is that these are “if-then” processes. The more monotonous and the longer a workflow is, the more frequently it is carried out, the more sources are needed, the more suitable it is for automation with robotics.

All you need is a robotics software, a rule-based process and the ability to implement these processes in the robotics software. The WorkAnizer team will be happy to help you select the robotics software and implement the processes.

So how can digital processes be automated?

Since robotics itself has no (artificial) intelligence, the respective work processes must be taught to the system. Depending on the software provider, there are various possibilities for this and these range from mouse and keyboard operation, image recognition, recognition of icons in a window, to working with coordinates, scripts, interfaces, etc. Thus, automation will hardly fail due to the technical possibilities. Software from robotics suppliers can operate any software that can also be operated by a human being. Restrictions are essentially only in the sense of permissions (what is the robotics software allowed to do) and how well the process is suitable for automation.

In the implementation of automation, robotics must now be taught step by step what needs to be done. For example, an application such as SAP must be opened, then an evaluation must be started and this must be saved. For such a set of work instructions, we are talking about many individual steps, which, depending on the software solution, comprise between 10 and 50 lines of code.

Why is Robotics used?

Especially those processes in your company that have to be done, but for which a human being cannot bring any real added value (such as complex evaluation, opinions, interpretation, decision making without clear rules, …) are ideal for robotics. These processes can become more efficient and effective. In addition, traceability, consistent quality and a process knowledge that can no longer be lost in your company.

Furthermore, robotics not only delivers an automated process. It also questions and simplifies the processes during implementation and implements them in your company in a different and optimized way. Because there is one thing robotics will never replace: The human being who provides input (e.g. the collection of form data) before and continues working with the final result after robotics.

In addition, employee satisfaction increases, since the work is usually stupid and already annoying – who likes to type data from a paper form or does the same excel every day? Employees can be assigned to more meaningful activities that make better use of their respective expertise and special skills.

We hope that this has sharpened the concept of automation as we understand it and what robotics is. As always, if you have any questions, please contact us team@workanizer.at , we are looking forward supporting you.

Your WorkAnizer Team

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