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29 May

Implement RPA successfully in your company

Before implementing Robotic Process Automation in a company, there are a few points to consider – in this article we will show you where to pay attention to

Work-life balance, fun at work, efficiency. Do you follow these keywords even in your sleep? Employees want to do things they enjoy, but they should also have time to focus on innovations – instantly the start-up office with the football table pops up. But there are other tasks that have to be done, and they are often tiring, unloved routines that cost employees time.

Then there’s the money: now in crisis we have to reduce costs but still maintain or even increase quality – how does that fit together?

The topic of digitalization is more important than ever before. You have already started it in your company or are still considering how to take the first steps?

If you are now asking yourself how everything mentioned above can be brought together – Robotics Process Automation (RPA) enables the automation of processes. This can be done cost-effectively using the existing IT system landscape.

On average, 70% of IT projects fail for various reasons. To make the introduction of RPA in your company a success story, the following points should be taken into consideration when setting up the project:

Sector-specific topics

No matter in which sector you operate, automation with RPA can be used in almost all industries. There are many areas of application, ranging from finance, HR, customer relations and call centre to IT-services. However, each sector has specific requirements that must be in taken into consideration from the very beginning and which we will discuss with you in a personal meeting.

To consider at the beginning…

Depending on where the RPA solution is to be used, certain considerations must be made upfront, e.g. which processes in the company can and should be automated. Where does it make sense to support employees with a bot?

This needs to be clarified so that RPA can support the employees and take over routine tasks. This also improves the quality of the existing processes, as errors during processing are minimized. To achieve this goal, WorkAnizer helps you to build a holistic and process-oriented system.

Communication and involvement of employees

There is a common concern among employees that process automation will make human labor redundant. Employees fear that they will lose their jobs through the integration of robots, as their tasks will then be performed by machines. It is essential to take these objections and concerns serious during the implementation of RPA. It is essential to communicate the implementation openly to the employees and to provide information about it. This helps to understand the benefits and advantages of the upcoming automations, which bring relieve to them of time-consuming and repetitive tasks that are often perceived as monotonous by the employees themselves.

Their time can then be used for more interesting, creative activities. Open communication is necessary to achieve a positive attitude of the staff towards the upcoming changes – RPA should not be seen as a “job killer” but as a possibility to use the working time for more meaningful things.

Identification and selection of processes

As mentioned above, it is essential to “get the staff on board” to make the implementation of RPA a success. In a first step, you can be aske the employees which steps from their daily work are perceived as particularly monotonous and tiring.

The insights gained may include new ideas and identify additional processes that could be beneficial to be automated.

The next step is to filter the collected processes and select suitable workflows to start. This is particularly important for the pilot project, the poc (proof of concept). This gives the company and its employees the opportunity to familiarise themselves with RPA and the advantages of automation and digitalization. Expectations will be very high, so the processes for the pilot project should be carefully selected.

Which processes are particularly suitable for automation via RPA?

Not every process is suitable for implementation using RPA. Suitable processes can be identified by considering the following criteria:

Have a look at the use cases, where we have collected examples from different areas for you.

The potential for the use of RPAs in companies is great and the possibilities for process automation are extremely diverse. Based on our experience, we have summarised the points that are important in the preparation for the implementation of RPA in the company in order to ensure successful project implementation.

At WorkAnizer we can advise and guide you along the implementation of your RPA project, taking into account your companies and industries specific characteristics to create a customized solution. Write to team@workanizer.at to arrange a free consultation or leave us a message using the contact form:

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